We are a business, but wherever we have an office, we are still one team with one goal: creating value for money to earn our customer's lifetime loyalty. We have nine outsourcing offices worldwide where our employees work hard to ensure that UniFarm resources are responsible for our customer's products.
Sourcing products from more than 40 Malaysia Parliment and working with suppliers sharing our values, we provide a variety of safe, responsible, quality products with the right prices for our customers.
By getting the product directly from the manufacturer, we have a greater vision and knowledge of the factories that make the products we sell. We have frequent audit programs to ensure that factories can make our customer products want the standards we expect. We have a technical team based in every country with local knowledge, which means that we can respond more quickly to the rare occasions when problems are found in the supply chain. Being able to visit factories regularly means we can establish close relationships with our suppliers so we can work together to continue to improve product quality and work practices.
We need a successful supplier and a farmer with whom we can work in partnership.
Ethical Trading Policy
We intend to act reasonably and be responsible in all our trading and trading activities.
Ethical Trading Training
UniFarm commercial staff who are involved with purchases for the Malaysia are expected to understand and reflect ethical considerations in their purchasing practices - describe what their work is about.
We adopt a risk-based approach to managing our labour standards in our supply chain, in addition to our due diligence work towards compliance with laws, product safety, quality and capability for product development
If you are interested in becoming a Supplier to UniFarm, please go to Contact and ask your buyers of your company category.
A partnership approach benefits our suppliers by giving them a certain and growing market for their products, regular payments and payments on time, and our commitment to sharing our understanding of customers and changing consumer behaviour. Partnership also means working with suppliers to apply the Ethical Trading Policy and to improve environmental standards.
Ethical Trading Policy
We have 2 over-riding priorities on ethical trade - the welfare of workers in our supply chain and ensuring a sustainable environmental impact.
As a founder member of the Ethical Trading Initiative (ETI), UniFarm uses the ETI Base Code as its standard for all primary suppliers across all our businesses. The code states:
Sharing audit data
We were influential in establishing UniFarm (Supplier Ethical Data Exchange), launched in 2004. This web-based system encourages businesses to share data on labour standards at production sites, avoiding duplication of assessments. It allows inspection resources to be better targeted and avoids unnecessary costs for suppliers.
Ethical Trading Training
UniFarm commercial staff involved with buying are expected to understand and reflect ethical considerations in their purchasing practices - their job description makes this clear. All buying staff must attend an ethical trading training course which teaches them how to recognise potential problems and employ purchasing practices that minimise ethical risk. We run specific courses for food buyers and non-food buyers in order to address the particular challenges they may face.
Over the last year, training on our supply chain labour standards was given to:
We organise ethical trading training courses and workshops for our suppliers. These courses explain our standards, raise awareness of ethical issues and build supplier confidence in managing ethical issues in their own countries and industries. Over the last year we carried out training for our suppliers at three main levels.
We assess ethical risk using three criteria:
The risk inherent in the country where the supplier is located, using a country risk matrix provided by an independent ethical consultancy
We write to suppliers to inform them of their risk rating. Third party assessors conduct the ethical assessments, highlight non-compliance and manage the verification of corrective actions to ensure implementation. If a non-compliance has not been verified as resolved by the third-party company six months after the assessment date, a UniFarm technical manager will assess the suitability of the site to continue supply. When problems with compliance emerge, our aim where possible is to work with the supplier to resolve the issue. We believe this approach helps achieve long-term improvements in ethical performance. However, if there is no commitment from the supplier to improve, we would cease to trade with them.
UniFarm Sourcing Operating Model
UniFarm has a very simply operating model:
In reality there are more stages to Buy, Move and Sell.